> ## Documentation Index
> Fetch the complete documentation index at: https://sudomock.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> The base URL is https://api.sudomock.com.
> Authenticate every request with the x-api-key header. Keys begin with sm_.
> A render returns the finished image at data.print_files[0].export_path. A request sent with is_async true returns a job_id to poll at GET /api/v1/jobs/{job_id}.
> Prefer the official SDKs over hand-written HTTP calls: npm install sudomock for Node, pip install sudomock for Python.

# How to delete your account

> Request deletion, and what it removes and keeps.

Deletion is permanent and our support team carries it out. You start the
request in the dashboard, on the screen that also lists what a deletion takes
with it.

## Request the deletion

Open [Settings](https://sudomock.com/dashboard/settings) and go to the Danger
zone tab. Select **Request deletion**, type `DELETE` to confirm, and the screen
points you to support. Write to [hello@sudomock.com](mailto:hello@sudomock.com) from the address on the
account, so we can match the request to it.

<img src="https://mintcdn.com/sudo-mock/53o0Yh4GbbEUGCXx/images/knowledge-base/danger-zone.png?fit=max&auto=format&n=53o0Yh4GbbEUGCXx&q=85&s=126a647eed02a4b360dcd192e65b2089" alt="The Danger zone panel, with the purge control above the account deletion request." width="2880" height="1120" data-path="images/knowledge-base/danger-zone.png" />

We usually reply with one question about what went wrong. Answering is
optional, and saying no is enough for us to carry on with the deletion.

## What a deletion removes

* Your organization and every member's access to it
* Every mockup and render in your organization
* Every API key and webhook endpoint, so anything built on them stops working
* Your custom domains, connected stores and saved preferences

## What stays with us

Invoices, payments and subscription records are kept for tax and accounting.
Everything else on the list above is gone.

## Before you send the request

The same tab carries an **Export your data** section. **Request data export**
there opens your email client with a filled-in request for your mockups and
render history, API usage logs, billing and transaction history, and account
settings. Nothing leaves your account until you send that message yourself.
Send it first if you want a copy, because a deleted account cannot be exported
afterwards.

If a subscription is running, cancel it on the
[Billing](https://sudomock.com/dashboard/billing) page first, or say so in your
deletion message and support ends the subscription along with the account.

## Smaller steps that stop short of deletion

**Purge all mockups.** In the Danger zone, an organization owner can delete
every mockup, smart object configuration and render of the organization in one
action. The account, its keys and its plan stay.

**Leave organization.** A member who is not the owner leaves from the Members
tab in Settings. Access ends right away, and the owner can invite them back.

## After the deletion

Support confirms once it is done, and nothing is left on our side to undo it
with. Coming back later means a new account, started from scratch.

## Learn more

* [How to cancel a subscription](/docs/knowledge-base/how-to-cancel-a-subscription)
  for what a plan ending does to credits and saved templates.
* [API keys](/docs/dashboard/api-keys) for revoking a single key without ending the
  account.
* [Members](/docs/dashboard/members) for removing someone from an organization, or
  leaving one.


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